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Today is the opening day of the 7th annual Digital Kids Conference in New York City. Brand owners, entertainment and media executives, marketers, producers, digital media directors and licensing professionals will be flocking to the event, and we’ll be live tweeting the latest in children’s digital engagement too. eModeration works with a number of high [...]

No-one knows better than a moderator how imaginative and resourceful children are at getting round filters. That’s to put a nice spin on it of course.  Whilst it is a great demonstration of their ingenuity and imagination and determination, the truth is, the stream of rude words and private contact information in high traffic sites [...]

Working in multilingual social media management (as a moderator or as a community manager) requires more than just language skills.  Our Production Manager for Multilingual Moderation, Richard Simcott, responsible for eModeration’s own Tower of Babel, is a zealot, an evangelist, (Ok, a fanatik, entuzijast, entusiasta and évangéliste) for polyglotism. He himself has studied over 30 [...]

eModeration is incredibly proud of our “Ambassador for Multilingualism”, aka Richard Simcott. Last week, eModeration’s Production Manager for Multilingual Moderation won a competition run by the Goethe Institute, who, together with Poliglotti4.eu, ran a video competition across Europe looking for people who speak more than three languages. The competition set out to find an ‘Ambassador [...]

As netimperative reported yesterday, at a breakout session at this week’s Google I/O conference, Google has revealed that it is ”working on some improvements to the  YouTube comments system”, details of which should emerge in the coming months. Noting that you can now share your Google+ profile on YouTube, netimperative speculates that this may be a [...]

If you’re the administrator of a Facebook Page, you’ve had a while now to get used to the changes imposed by Facebook with the introduction of the timeline. How have you got on?  The first time you were presented with the new admin panel, you may have been completely lost and been searching around for all those [...]

eModeration is very proud of our moderator Dawn Kitchener, who was profiled last weekend in the UK’s Guardian newspaper in A working life: the website moderator. Dawn’s interview revealed the importance of her job, the occasional stresses of moderation, and – we were very glad to see – the support and encouragement her colleagues and [...]

Now the fuss is starting to die down around the Google+ Pages launch, we’ve spent some time digging around to look at the detail of how easy or otherwise it is to administrate and manage a G+ brand page. The first and most obvious problem is the single admin rights – much covered elsewhere, and [...]

Last week a joint committee of peers and MPs published their report into the Government’s draft Bill revising the UK’s defamation laws.  The revisions are manifold and aimed in part at reducing the amount of ‘libel tourism’ and also supporting complainants who cannot afford to make a legal challenge to those with bigger pockets. But [...]

Last week, Anil Dash (a veteran blogger) wrote a piece which has been gratefully received by community managers and moderators the world over.  Provocatively entitled:If your website’s full of assholes, it’s your fault, the post makes the case for community owners to stop washing their hands of (or wringing their hands over) the problem of  the [...]