Social Media Monitoring
Whether you are all tooled up and already monitoring social media for mentions of your brand or product, or are unsure how to get started, we can help.
We can either use your own social media monitoring tool or we’ll help you select one based on your needs; we can even prepare a tool set to ensure the right data is available for your social listening project.
Our social media experts can then scale social listening to your brand’s needs; monitoring all brand mentions, providing support to your own social media manager or in-house activities, or even working on individual initiatives such as:
- identifying online influencers
- buzz tracking around specific campaigns
- reputation protection and management
- social media crisis monitoring
We can provide regular reports to present you with topical highlights, statistical analysis of your audience and their brand sentiment, and recommendations on the social media insight gathered during monitoring to help define and drive your social media strategy.