Social Media Services
Emoderation provides community management, social media consultancy, user generated content moderation and social media crisis management services for high-profile global brands and agencies, including TV broadcasters, FMCG companies, financial services, pharmaceutical companies, telcos and children’s entertainment brands.
We work across all media (images, text, video, audio) and – although we are happy to advise on the choice of platforms, filters and content management solutions – we pride ourselves on adapting to existing client software.
We provide the following social media services:
Multi-lingual moderation of all media, offered 24/7 from expert staff around the world, and managed from the UK and the US.
- 50 languages in-house
- Child safety and engagement
- Fast response times and proactive management
- Scaleable, flexible rotas
We offer different community management packages to help grow your B2C or B2B community, and increase customer engagement.
- Community launches
- Ongoing community management
- Consultancy and training
- Content strategy and creation
Our social media experts offer consultancy on all aspects of your social media strategy and online community presence.
- Community management
- Social media campaigns and management
- Social media training
- Social listening and monitoring
Polpeo is a social media simulation service from Emoderation that offers social media crisis training and simulations to help protect your brand’s reputation.
- Crisis preparation
- Communication planning
- Social media crisis simulation
- Media training and policy
Click on the services above for more detail on what we offer. Or get information on languages, social networks, live events, content strategy and creation, social media monitoring, training and workshops, and the social media simulator.