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Home » Recruitment

Recruitment

eModeration is always interested in hearing from talented community managers and moderators.

If you are an experienced community manager or moderator with excellent written communication skills, confident with technology and are able to juggle multiple tasks at the same time, get in touch. And if you speak more than one language, even better. If we don’t have any current vacancies, we will keep your details on file and contact you when a suitable vacancy arises.

For an idea of what it’s like to work at eModeration, take a look at The Guardian’s coverage of a moderator’s day or have a look at the comments from our staff on this page.

If you are interested in joining the eModeration team please get in touch via email only. Send your CV or resume and a covering letter to jobs@emoderation.com and please also indicate how you heard about us.

We normally prefer to hear from experienced community managers and moderators but we can also provide training covering general moderation, child safety, copyright and libel issues for staff with other unique skills to offer.

eModeration has also been involved in the development of the industry’s first moderation foundation training course in partnership with specialist training company Moderation Gateway.

This virtual certified training course is packed with practical content designed to prepare students with the skills to help them become proficient online UGC moderators.  With five assessed modules – including video and audio – students can learn at their own pace. The course also provides experienced moderators with the opportunity to gain a professional qualification.

Find out more about how the course works and benefit from an introductory discount price of £99.

What people say

It is a real treat to work with a company that is so caring about both clients AND staff. eModeration has a very well deserved top of the line reputation with clients and with workers.Moderator at eModeration
I never expected to be with a company that really cares about the people and work with people that really care about the company: I always feel I have somebody beside me when I need it and I try to be there any time a colleague needs me.Moderator and Deputy Project Team Leader at eModeration
I feel valued by the higher-ups and my peers and have been offered wonderful growth experiences.Community ManagereModeration
Variety is the key to a happy work experience. At eModeration, our activities change and we can be continually engaged and interested. It is a wonderful environment for each of us.Moderator at eModeration
If a business culture can be both cozy and professional, then that’s eModeration.Community ManagereModeration
I’m incredibly happy to be working with eModeration. It’s an amazing organisation that carries through a supportive ethos both internally and externally.Moderator at eModeration
If you have the self discipline to work from home, then eModeration is the perfect job. It’s all about team work and all the support you could ever need is right at your fingertips. You learn something new everyday and have many opportunities to advance. Everyone is so kind and caring, all the way…Project Team Leader at eModeration
Having joined in the very early days I have grown up with the company. I have learnt common sense, self respect, self motivation, my confidence has exploded. I now work in a variety of roles and cannot really pick which one would be my favourite. I enjoy every aspect of my work.Project Team Leader & Mentor at eModeration
I love my job! No travelling involved, flexible hours that work around my family, working with an amazing team of dedicated, professional and talented people. I am so proud to be part of eModeration! We receive excellent training and there is ongoing support throughout all aspects of our work.Moderator at eModeration
Never have I worked for a place that had such a sense of team camaraderie – considering we all work from home!Manager at eModeration
My job at eModeration has everything I ever wanted — flexible hours, can work from anywhere in the world, nice grown-up self-disciplining environment, no commute, working with fabulous teams, and using my creative, communications-loving side.Community ManagereModeration
eModeration is the best company I’ve worked for :-) Moderator at eModeration
I aim to keep on working for eModeration until the “next End of the World” ;-) Moderator at eModeration
Aside from location independence and schedule flexibility, you get to meet dedicated people from different parts of the globe and learn a lot of new things from them. How cool is that!Moderator at eModeration
As a mom, I feel so incredibly lucky to work for a company that supports work-life balance and flexibility in scheduling. I have the work-from-home job my friends dream about.Moderator at eModeration

Languages

We offer moderation services in over 50 languages 24/7 including:

  • Arabic
  • Chinese
  • Czech
  • Danish
  • Dutch
  • English
  • French
  • German
  • Greek
  • Hungarian
  • Italian
  • Malay
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Turkish
  • Ukrainian

To see our other in-house languages click here. If you don't see the language you need, just ask.

Recent Posts

  • Moderation Gateway launches first professional moderation training course
    Moderation Gateway launches first professional moderation training course
  • Live social media crisis simulation, coming soon to New York City!
    Live social media crisis simulation, coming soon to New York City!
  • Instagram. It’s not just for selfies!
    Instagram. It’s not just for selfies!
  • Dancing the two-step with Twitter
    Dancing the two-step with Twitter

Recent Publications

  • Guide to social media and customer service
    Guide to social media and customer service
  • A guide to managing social media engagement for financial organisations
    A guide to managing social media engagement for financial organisations
  • Managing social media around live events
    Managing social media around live events
  • How Fashion Retailers use Social Media
    How Fashion Retailers use Social Media

What People Say

In community management, it’s essential that you trust the people you work with to be ‘a safe pair of hands’. As well as offering a great service, eModeration are on hand to offer their wealth of knowledge and experience when called upon. Far from telling the client what they want to hear, eModeration aren’t afraid to say how they see things from their perspective – a refreshing and valued part of the service.Ben Ayers, former Social Media and Online Engagement ManagerITV
Quite simply, with eModeration comes peace of mind. I recommend eModeration to anyone who requires a monitoring solution where brand safety is of paramount importance.Patty Lindley, Director, Partner ServicesWetpaint Wikis
Most importantly, eModeration treats our community as if it were their own. They are as dedicated to our project as any member of our team and are a delight to work with.Dalia Hierro, Vice President, GamesLifetime Digital (A&E Television)
eModeration is also very proactive; they both anticipate our needs and present us with concrete action plans to troubleshoot potential problems. Their flexibility and rapid responsiveness have also enabled us to provide rock solid user support during complex and sometimes difficult deployments.Dalia Hierro, Vice President, GamesLifetime Digital (A&E Television)
My experience of running social media crisis exercises in Europe, the US and Asia using the simulator demonstrates its enormous value. Indeed, delegates from global businesses have described it as the most powerful training experience of their entire careers.Jonathan HemusInsignia Communications
I would certainly recommend eModeration. They were crucial to us in a time of great need, and really went above and beyond to help us.Alyssa Curran, Online Content Manager MGA Entertainment
The level of support from fans went way beyond anything we’d expected [...] The volume of messages meant that it was extremely important that each message was moderated properly and quickly, and eModeration did a superb job, working 24-hours a day at the start of the campaign.Matt MaurielloWieden + Kennedy
For the first time, a groundbreaking hybrid digital media event format was implemented to broaden audience reach and enable more live and virtual interaction from Londoners. eModeration played a major part in this project by managing the engagement element and getting the social media conversation started.Dan RitterbandGLA
On a day of huge importance for ITV – and of course the nation – we needed a moderation partner who would be reliable, agile and editorially savvy. eModeration delivered on all of these and more.Ben Tattersall Smith, Social Media ManagerITV
“I’m very happy with eModeration’s service. From the initial briefing, you made every step (and the paperwork) very seamless and easy. The reporting is very clear and easy to understand. Your proactive input and advice was also very much appreciated. I will highly recommend eModeration for future projects.”Zulfah Fredericks - Project ManagerSaatchi & Saatchi London

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