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Home » Languages

Multilingual social media management

We offer community management and moderation services in a total of over 50 languages, including:

  • Afrikaans
  • Arabic
  • Belarusian
  • Bengali
  • Bulgarian*
  • Cantonese*
  • Catalan*
  • Chinese
  • Croatian
  • Czech
  • Danish*
  • Dutch*
  • English*
  • Estonian*
  • Finnish*
  • Flemish
  • French*
  • Galician
  • German*
  • Greek*
  • Hebrew*
  • Hindi*
  • Hungarian*
  • Indonesian
  • Italian*
  • Japanese*
  • Kazakh
  • Kirghiz
  • Korean*
  • Latvian*
  • Lithuanian*
  • Macedonian*
  • Malay
  • Mandarin*
  • Norwegian*
  • Pashto*
  • Persian
  • Punjabi
  • Polish*
  • Portuguese*
  • Romanian*
  • Russian*
  • Serbian
  • Slovak*
  • Slovene
  • Spanish*
  • Swahili
  • Swedish*
  • Tagalog*
  • Tamil
  • Thai*
  • Turkish*
  • Turkmen
  • Ukrainian*
  • Urdu*
  • Uzbek
  • Vietnamese*
  • Wolof
  • * Languages in which we also offer community management services

    If you require other multilingual social media management services, or if you don’t see the language you need, please contact us and we’ll try to source it for you.

    Languages

    Contact us

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    Case Studies

    • Mind Candy: Moshi Monsters
      Mind Candy: Moshi Monsters

      Moshi Monsters is one of the most successful and entertaining children’s games i...

    • MTV UK
      MTV UK

      With limited resources, communities spread over a large number of sites, and the...

    • ESPN: NASCAR Virtual Pit Wall
      ESPN: NASCAR Virtual Pit Wall

      The theme for the Nascar Sprint Cup series, broadcast on ESPN, was ‘Feel Your He...

    • HSBC Student Bursary Competition (Facebook)
      HSBC Student Bursary Competition (Facebook)

      Social media is becoming an increasingly important way for banks to connect with...

    • ITV.com
      ITV.com

      eModeration looks after ITV’s social networking through three main areas. First,...

    What people say

    My job at eModeration has everything I ever wanted — flexible hours, can work from anywhere in the world, nice grown-up self-disciplining environment, no commute, working with fabulous teams, and using my creative, communications-loving side.Community ManagereModeration
    Never have I worked for a place that had such a sense of team camaraderie – considering we all work from home!Manager at eModeration
    eModeration has been an integral part of our success building the DressUp Challenge community. They not only provide hands-on customer service, but have also helped us to retain users by creating an engaging on-site presence and coordinated member communications. eModeration is also very proactive; they both anticipate our needs and present us with concrete action plans to troubleshoot potential problems. Their flexibility and rapid responsiveness have also enabled us to provide rock solid user …Dalia Hierro, Vice President, GamesLifetime Digital (A&E Television)
    As a mom, I feel so incredibly lucky to work for a company that supports work-life balance and flexibility in scheduling. I have the work-from-home job my friends dream about.Moderator at eModeration
    If you have the self discipline to work from home, then eModeration is the perfect job. It’s all about team work and all the support you could ever need is right at your fingertips. You learn something new everyday and have many opportunities to advance. Everyone is so kind and caring, all the way up to the CEO.Project Team Leader at eModeration
    Since taking up the role of Social Media Manager at ITV.com, I’ve had the pleasure of working with the team at eModeration on various activities from our forum moderation to the moderation of live events like Britain’s Got Talent, the X Factor and the FA Cup Final. The staff there have shown themselves to be sharp, versatile and to have a healthy respect for detail. In community management, it’s essential that you trust the people you work with to be ‘a safe pair of hands’. As well as offering a…Ben Ayers, former Social Media and Online Engagement ManagerITV
    If a business culture can be both cozy and professional, then that’s eModeration.Community ManagereModeration
    My experience of running social media crisis exercises in Europe, the US and Asia using the simulator demonstrates its enormous value. Indeed, delegates from global businesses have described it as the most powerful training experience of their entire careers.Jonathan HemusInsignia Communications
    “eModeration really has no competition at the moment in my eyes. They are multilingual, considered experts in many different areas of the online world and are always running at 150% efficiency for us. I would recommend them time and again…!”Sandy Luna - Community ManagerMTV Networks
    Aside from location independence and schedule flexibility, you get to meet dedicated people from different parts of the globe and learn a lot of new things from them. How cool is that!Moderator at eModeration
    Having joined in the very early days I have grown up with the company. I have learnt common sense, self respect, self motivation, my confidence has exploded. I now work in a variety of roles and cannot really pick which one would be my favourite. I enjoy every aspect of my work.Project Team Leader & Mentor at eModeration
    The level of support from fans went way beyond anything we’d expected [...] The volume of messages meant that it was extremely important that each message was moderated properly and quickly, and eModeration did a superb job, working 24-hours a day at the start of the campaign.Matt MaurielloWieden + Kennedy
    We created Netogether specifically for RadioShack to demonstrate the brand’s ability to connect people and to do something that had never been done before: a creative campaign connecting two cities with live events and 30,000 real-time messages from people engaging directly with the RadioShack brand. It was an extraordinary experience … but as with any live event, we needed to be careful that RadioShack was not at any point associated with any messages that might be offensive – so having effec…David Blum, Executive Director, Interactive Services at Butler, ShineStern & Partners
    “eModeration was brought on to take over moderation of MTV.com and approximately 9 other vertical properties and blogs. They exceeded and surpassed all of our expectations and since then, we have called on them to take on moderation for most all properties encompassing MTV and VH1 Networks. We are also finalizing requirements to have them take on most of our international (Europe, Asia, South and Central America) properties. The quality of work is remarkable and the people they have managing ou…Sandy Luna - Community ManagerMTV Networks
    eModeration is also very proactive; they both anticipate our needs and present us with concrete action plans to troubleshoot potential problems. Their flexibility and rapid responsiveness have also enabled us to provide rock solid user support during complex and sometimes difficult deployments.Dalia Hierro, Vice President, GamesLifetime Digital (A&E Television)
    I would certainly recommend eModeration. They were crucial to us in a time of great need, and really went above and beyond to help us.Alyssa Curran, Online Content Manager MGA Entertainment
    On a day of huge importance for ITV – and of course the nation – we needed a moderation partner who would be reliable, agile and editorially savvy. eModeration delivered on all of these and more.Ben Tattersall Smith, Social Media ManagerITV
    Our experiments with social media show that fans of our shows, especially the big live events, love to share their thoughts with others on the web in real time. Social media can really transform the way we all enjoy those memorable moments on ITV. This experiment is a great way of reflecting the buzz about the game on our site.Dominic Cameron, MDITV.com
    In community management, it’s essential that you trust the people you work with to be ‘a safe pair of hands’. As well as offering a great service, eModeration are on hand to offer their wealth of knowledge and experience when called upon. Far from telling the client what they want to hear, eModeration aren’t afraid to say how they see things from their perspective – a refreshing and valued part of the service.Ben Ayers, former Social Media and Online Engagement ManagerITV
    Most importantly, eModeration treats our community as if it were their own. They are as dedicated to our project as any member of our team and are a delight to work with.Dalia Hierro, Vice President, GamesLifetime Digital (A&E Television)
    I’m incredibly happy to be working with eModeration. It’s an amazing organisation that carries through a supportive ethos both internally and externally.Moderator at eModeration
    It is a real treat to work with a company that is so caring about both clients AND staff. eModeration has a very well deserved top of the line reputation with clients and with workers.Moderator at eModeration
    Variety is the key to a happy work experience. At eModeration, our activities change and we can be continually engaged and interested. It is a wonderful environment for each of us.Moderator at eModeration
    Quite simply, with eModeration comes peace of mind. I recommend eModeration to anyone who requires a monitoring solution where brand safety is of paramount importance.Patty Lindley, Director, Partner ServicesWetpaint Wikis
    eModeration is the best company I’ve worked for :-) Moderator at eModeration

    Languages

    We offer moderation services in over 50 languages 24/7 including:

    • Arabic
    • Chinese
    • Czech
    • Danish
    • Dutch
    • English
    • French
    • German
    • Greek
    • Hungarian
    • Italian
    • Malay
    • Polish
    • Portuguese
    • Russian
    • Spanish
    • Turkish
    • Ukrainian

    To see our other in-house languages click here. If you don't see the language you need, just ask.

    Recent Posts

    • Moderation Gateway launches first professional moderation training course
      Moderation Gateway launches first professional moderation training course
    • Live social media crisis simulation, coming soon to New York City!
      Live social media crisis simulation, coming soon to New York City!
    • Instagram. It’s not just for selfies!
      Instagram. It’s not just for selfies!
    • Dancing the two-step with Twitter
      Dancing the two-step with Twitter

    Recent Publications

    • Guide to social media and customer service
      Guide to social media and customer service
    • A guide to managing social media engagement for financial organisations
      A guide to managing social media engagement for financial organisations
    • Managing social media around live events
      Managing social media around live events
    • How Fashion Retailers use Social Media
      How Fashion Retailers use Social Media

    What People Say

    In community management, it’s essential that you trust the people you work with to be ‘a safe pair of hands’. As well as offering a great service, eModeration are on hand to offer their wealth of knowledge and experience when called upon. Far from telling the client what they want to hear, eModeration aren’t afraid to say how they see things from their perspective – a refreshing and valued part of the service.Ben Ayers, former Social Media and Online Engagement ManagerITV
    Quite simply, with eModeration comes peace of mind. I recommend eModeration to anyone who requires a monitoring solution where brand safety is of paramount importance.Patty Lindley, Director, Partner ServicesWetpaint Wikis
    Most importantly, eModeration treats our community as if it were their own. They are as dedicated to our project as any member of our team and are a delight to work with.Dalia Hierro, Vice President, GamesLifetime Digital (A&E Television)
    eModeration is also very proactive; they both anticipate our needs and present us with concrete action plans to troubleshoot potential problems. Their flexibility and rapid responsiveness have also enabled us to provide rock solid user support during complex and sometimes difficult deployments.Dalia Hierro, Vice President, GamesLifetime Digital (A&E Television)
    My experience of running social media crisis exercises in Europe, the US and Asia using the simulator demonstrates its enormous value. Indeed, delegates from global businesses have described it as the most powerful training experience of their entire careers.Jonathan HemusInsignia Communications
    I would certainly recommend eModeration. They were crucial to us in a time of great need, and really went above and beyond to help us.Alyssa Curran, Online Content Manager MGA Entertainment
    The level of support from fans went way beyond anything we’d expected [...] The volume of messages meant that it was extremely important that each message was moderated properly and quickly, and eModeration did a superb job, working 24-hours a day at the start of the campaign.Matt MaurielloWieden + Kennedy
    For the first time, a groundbreaking hybrid digital media event format was implemented to broaden audience reach and enable more live and virtual interaction from Londoners. eModeration played a major part in this project by managing the engagement element and getting the social media conversation started.Dan RitterbandGLA
    On a day of huge importance for ITV – and of course the nation – we needed a moderation partner who would be reliable, agile and editorially savvy. eModeration delivered on all of these and more.Ben Tattersall Smith, Social Media ManagerITV
    “I’m very happy with eModeration’s service. From the initial briefing, you made every step (and the paperwork) very seamless and easy. The reporting is very clear and easy to understand. Your proactive input and advice was also very much appreciated. I will highly recommend eModeration for future projects.”Zulfah Fredericks - Project ManagerSaatchi & Saatchi London

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