You are all incredibly busy people. Especially since spending at least some of yesterday ignoring the work piling up, and instead, tweeting, thanking, watching and reading all the wonderful words of advice on various aspects of community management which flooded every corner of the web during the third annual Community Management Day (#CMAD). It gets bigger each year, and this year it was HUGE!
So I’ll keep this brief and make my job easier by just showchasing the #CMAD events which we were personally involved in 😉 If you’re playing catchup with #CMAD, they are actually great places to start.
Community Manager Appreciation Day 12 Hour #cmgrhangout #CMAD
Major props to @laurahoots @houseofbrew @sherrierohde for running all 12 hrs of the MyCommunityManager #CMGRhangout – whilst MyCmgr.com‘s founder @tamcdonald used the feeble excuse of getting married that day to absent himself 😉 They, and all their guests, did a seriously amazing job. A team (including myself) from eModeration joined in with iFroggy’s Patrick O’Keefe on the ‘Moderating forums’ session and I think we gave some really useful information – see below.
You can see all the topics, guests and hangouts preserved in the aspic of YouTube by following this link, but here’s the round-up:
8am CST (2pm GMT) CMAD Around The World
9am CST (3pm GMT) Forums and Moderation (that’s the one we were on)
10am CST (4pm GMT) Marketing & Advertising Agencies
11am CST (5pm GMT) The Various Communities Of Google
Noon CST (6pm GMT) The Social Media Higher Education Landscape
1pm CST (7pm GMT) Social Business with The Community Roundtable
2pm CST (8pm GMT) Content Curation
3pm CST (9pm GMT) Internal Communities with Yammer
4pm CST (10pm GMT) How To Build Community Within Different Departments (HootSuite)
5pm CST (11pm GMT) Where Social Meets Media
6pm CST (Midnight GMT) Hospitality and Entertainment
7pm CST (1am GMT) Social Media For Social Good
Each year, Get Satisfaction checks in with some of the top community managers in the industry and asks them about emerging trends, and business value to their company. Our senior community manager Lisa Barnett contributed to it this year:
Marketwire put a series of questions to leading community management practitioners, received over 600 replies and curated the best answers into this eBook, including some pearls of wisdom from eModeration’s VP of Community, Blaise Grimes-Viort:
Key community management stats
Finally, the ultimate list of must-follows from the #CMAD founder himself, Jeremiah Owyang in 10 Key Stats of the Community Manager Space . Click through to see:
- Top Required Skills of the Community Manager
- Top Tools of the Community Manager
- Top Experience Requirements of the Community Manager
- The Most Followed Community Managers are in America, Western Europe
- Most Influential Community Practitioners Did we mention that our Blaise Grimes-Viort is #2 on the list? 😉
- Most Influential Community Managers at Corporations followed Community Managers
- Top Software Vendors Followed by the top 500 Community Managers
- Most Influential European Community Managers
- Rising Stars in Community Manager Space
- Most Connected Community Managers
It was incredible to see such a sharing of questions and pooling of knowledge. Which were your personal highlights from the day?