eModeration
Follow Us on FacebookFollow Us on LinkedInFollow Us on TwitterFollow Us on Google+Follow Us on SlideShareFollow Us on PinterestFollow Us on You TubeFollow Us on RSS
  • Home
  • About
    • The Company
    • The Team
    • Linked Organisations
    • Languages
    • News
    • Child Safety
    • Our Company Values
  • Services
    • Core Services
    • Social Networks
      • Facebook Page Management Services
    • Moderation
    • Community Management
      • Live Events
      • VIP Social Profile Management
      • Content Strategy and Creation
      • Social Media Monitoring
    • Social Media Consultancy
      • Training and Workshops
    • Social Media Crisis Management
      • Social Media Simulator
  • Clients
    • Clients
    • Case Studies
  • Publications
  • Blog
  • Recruitment
  • Contact Us
Home » Child Safety

Child Safety

Child internet safety is at the core of our business and we actively seek to increase children’s safety.

We help by:

  • Ensuring children do not post personal information (email, IM, telephone numbers or pictures with locatable information)
  • Moderation of obscene material likely to affect children
  • Education of users around the existence of paedophiles and escalation of any issues to the correct authorities
  • Active monitoring of potential grooming behaviour online
  • Taking a proactive approach to cyberbullying of children

eModeration provides live moderation of virtual worlds, both invisible and in-game hosting, and offers consultancy in the development and safety of virtual worlds and MMOGs.

Where possible, we use a combination of automated moderation filters and human moderation techniques to intercept any inappropriate behaviour or age inappropriate content and guide young users so they can enjoy playing online in a healthy, safe environment.

All of our moderators are vetted and police checked to work with children online and are thoroughly trained to report issues to the correct authorities or to our Child Safety Liaison Officer, Jennifer M. Puckett.

eModeration works closely with government bodies such as the Child Exploitation and Online Protection Centre (CEOP) to support them and further their aims and is a member of the Internet Watch Foundation.

eModeration CEO Tamara Littleton worked with the British Government Government department UKCCIS to first produce (2005) and then to update (2011) the “Good practice guidance for the moderation of interactive services for children“, published in response to public concern about the safety of children using interactive communication services.

Other publications by eModeration in regard to child safety and internet marketing aimed at children:

  • Jennifer M Puckett (eModeration Child Safety Liaison Officer) talks about moderation and getting help with online problems on Safer Internet Day Radio2013 (Feb 2013)
  • Teenagers and social media : eModeration at Figaro (April 2012)
  • ‘Five techniques for creating safer environments for children (May 2008)
  • White paper: How to Moderate Teens and Tweens (June 2009)
  • How to Encourage Participation and Player Loyalty in Virtual Worlds (March 2009)
  • An introduction to using community and interactive advertising to engage tweens & teens (May 2009)

Please do get in touch if you’d like to discuss any aspect of child internet safety.

SID2013

Internet Watch

Virtual Global Taskforce

insafe

CEOP

Cybertip Online

FOIS

Think U Know

UKCCIS

KOKO

Languages

We offer moderation services in over 50 languages 24/7 including:

  • Arabic
  • Chinese
  • Czech
  • Danish
  • Dutch
  • English
  • French
  • German
  • Greek
  • Hungarian
  • Italian
  • Malay
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Turkish
  • Ukrainian

To see our other in-house languages click here. If you don't see the language you need, just ask.

Recent Posts

  • The social lens: a two-way mirror
    The social lens: a two-way mirror
  • eModeration’s latest white paper examines the growth of social media customer service
    eModeration’s latest white paper examines the growth of social media customer service
  • iStrategy digital marketing conference at the Hague – hot topics
    iStrategy digital marketing conference at the Hague – hot topics
  • Insider insights on COPPA
    Insider insights on COPPA

Recent Publications

  • Guide to social media and customer service
    Guide to social media and customer service
  • A guide to managing social media engagement for financial organisations
    A guide to managing social media engagement for financial organisations
  • Managing social media around live events
    Managing social media around live events
  • How Fashion Retailers use Social Media
    How Fashion Retailers use Social Media

What People Say

In community management, it’s essential that you trust the people you work with to be ‘a safe pair of hands’. As well as offering a great service, eModeration are on hand to offer their wealth of knowledge and experience when called upon. Far from telling the client what they want to hear, eModeration aren’t afraid to say how they see things from their perspective – a refreshing and valued part of the service.Ben Ayers, former Social Media and Online Engagement ManagerITV
Quite simply, with eModeration comes peace of mind. I recommend eModeration to anyone who requires a monitoring solution where brand safety is of paramount importance.Patty Lindley, Director, Partner ServicesWetpaint Wikis
Most importantly, eModeration treats our community as if it were their own. They are as dedicated to our project as any member of our team and are a delight to work with.Dalia Hierro, Vice President, GamesLifetime Digital (A&E Television)
eModeration is also very proactive; they both anticipate our needs and present us with concrete action plans to troubleshoot potential problems. Their flexibility and rapid responsiveness have also enabled us to provide rock solid user support during complex and sometimes difficult deployments.Dalia Hierro, Vice President, GamesLifetime Digital (A&E Television)
My experience of running social media crisis exercises in Europe, the US and Asia using the simulator demonstrates its enormous value. Indeed, delegates from global businesses have described it as the most powerful training experience of their entire careers.Jonathan HemusInsignia Communications
I would certainly recommend eModeration. They were crucial to us in a time of great need, and really went above and beyond to help us.Alyssa Curran, Online Content Manager MGA Entertainment
The level of support from fans went way beyond anything we’d expected [...] The volume of messages meant that it was extremely important that each message was moderated properly and quickly, and eModeration did a superb job, working 24-hours a day at the start of the campaign.Matt MaurielloWieden + Kennedy
For the first time, a groundbreaking hybrid digital media event format was implemented to broaden audience reach and enable more live and virtual interaction from Londoners. eModeration played a major part in this project by managing the engagement element and getting the social media conversation started.Dan RitterbandGLA
On a day of huge importance for ITV – and of course the nation – we needed a moderation partner who would be reliable, agile and editorially savvy. eModeration delivered on all of these and more.Ben Tattersall Smith, Social Media ManagerITV
“I’m very happy with eModeration’s service. From the initial briefing, you made every step (and the paperwork) very seamless and easy. The reporting is very clear and easy to understand. Your proactive input and advice was also very much appreciated. I will highly recommend eModeration for future projects.”Zulfah Fredericks - Project ManagerSaatchi & Saatchi London

CEOP   Internet Watch

© Copyright 2006 - 2013 eModeration. All rights reserved. All other trademarks acknowledged.
Website Terms | Cookies | Privacy Policy